Product updates
Turn on Send product updates on your Webhooks page and we POST one call per product whenever a product changes — new SKU, cost change, name change, in or out of stock. Set a separate URL there to keep them off your order callback.
data is one row of the product
list, so the same importer handles both. connected is as of the change; after
you link or remove a supplier account, read the list again.
Updates arrive for every supplier. If you
imported one supplier, skip callbacks whose
data.supplier is not that one.
meta.unix_timestamp
When the product changed, not when we sent it. Store it, and discard any callback older than the one you already hold.
Without that check you will overwrite good data with stale data. Failures retry at +1m and +5m, so two quick changes can reach you in the wrong order.
product.removed
Stop selling it. Orders against it are rejected.
Verifying
Signed like an order callback — see
Verifying. The
t in the signature is when we signed this attempt, so on a retry it is later than
meta.unix_timestamp. t guards replay; meta.unix_timestamp
tells you how old the data is.
Answering
| You return | What we do |
|---|---|
2xx | Accepted. |
| Anything else | Retried at +1m and +5m, then dropped. Catch up with
updated_since. |
Callbacks come from 103.235.196.125. Allowlist it if you like, but verify the
signature regardless.
API documentation